FAQ

If you have any questions about sizing feel free to reach out via our CONTACT form or feel free to give us a call. Please include your bust, waist, and high hip/low hip measurements with your note and we’ll help you out.

Just write the note you would like to include in the 'Special Instructions' section at checkout. 

If you need to change or cancel an order, just give us a shout via our CONTACT page. 

You will receive a confirmation email once your purchase has been shipped and it will include tracking. If you have any further questions about the status of your order CONTACT us. 

CONTACT us ASAP and we will get you taken care of. 

If your package has been lost in transit CONTACT us. 

After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

All sale items cannot be returned for a refund or online credit in the form of an e-gift card, or exchanged. Exceptions will not be made for sale items purchased as gifts.

Sorry, price adjustments will not be done for items with a reduced price. 

Orders are shipped within 2-3 business days of purchase from Houston, TX. Once your order is shipped, we estimate you will receive your order within 2-5 business days. 

Yes! We offer overnight shipping for orders within the U.S. You can select Next Day Air for $35 at checkout. 

For online orders, we accept items unopened, unworn, unwashed and with original tags attached for a full refund. There’s no restocking fee and return shipping is free for returns within the U.S. 

You have 14 days from the order ship date to to return your item(s). Your refund will be credited to the original form of payment used to make the purchase.

We offer an extended holiday season return policy. For orders placed from November 23 through December 25, you have 30 days from the order ship date to return your item(s). Your refund will be credited to the original form of payment. 

All returns should be in new, unworn condition with the tags still attached. Any returns received more than 14 days from the ship date are ineligible for return. However, exchanges may be made for up to 30 days after purchase. 

Exchanges are accepted for up to 30 days after the purchase date. 

Once we receive your return, we will issue the refund within 2-3 business days. Please allow 5-10 business days for your bank to post the refund to your account. Your refund can only be credited back to the original form of payment. 

For our US customers we provide a pre-paid return label to make it super easy for you to send it back. Just reach out via the CONTACT  page and we will issue your return label.